Returns & Exchanges

At RoopKa, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are in unused and resalable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.